faq - Web Agency and Web Design Services Q & A
- Doesmybusinessreallyneedawebsite?
- If you don't already have one, drop everything and get one now! Even if the web is new to you and your business, now is the time to begin integrating it into your framework. Doing so could make the difference between staying afloat and being phased out, as our society continues to migrate into the digital age. A website becomes a proxy for the business and its culture, making it one of the most important marketing tools for a business, of any size.
- Doyouoffercomplete websitesolutions?
- Yes, we do! Robot Force provides domain registration, hosting, designing and internet marketing strategy packages for your website.
- I already have a website and I need it updated. Can you help me?
- Yes, we would be happy to look at your existing website and recommend a layout tailored to your industry and company style.
- I thought websites were expensive. How does Robot Force make it so affordable?
- Taking into consideration the budget of most small to medium businesses and the industry standard for a well crafted website, our goal is to provide professional websites at affordable prices. Having already invested resources in multitudes of quality templates, we are now able to focus on implementing cost-effective solutions for you.
- I hear that there are hidden costs associated with web design services. Is this true?
- We discuss your website requirements with you and recommend a package accordingly. The price is strictly adhered to and outlined in our contract
- What is e-Commerce?
- Electronic commerce or ecommerce is a term for any type of business, or commercial transaction that involves the transfer of information across the Internet. It covers a range of different types of businesses, from consumer based retail sites, through auction or music sites, to business exchanges trading goods and services between corporations.
- How do I know what options package is best for me?
- That would depend on your business, your budget and your goals for a website. If you need help deciding which package best suits your business, contact us to speak to a Robot Force representative today!
- I'm not happy with the template I selected. Can I change or alter it?
- If you change your mind about the template you selected at the time of placing an order, you can select an alternative during your requirements-gathering session. Once your requirements, including the design, have been implemented in the initial layout, you can still change your choice of design for an additional cost.
Additionally, depending on your package and the number of structural changed included, you can alter your chosen template to fit your vision.
- I'm not sure what to say about myself or my business. How can you help?
- We offer the highest quality content writing services at the most competitive prices. Your website's content plays a very important role in creating a lasting first impression and converting visitors to customers. Robot Force has vast experience in creating content for websites, writing articles for article submissions, writing press release articles and more.
- In what format should I supply words and photographs about my business for my new website?
- It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word, PDF or similar format.
- How long will it take for my web site to be designed?
- The timeline of a website design project is often dictated by the client. The most common delay in the creation and completion of a new website is waiting for content (text, images, etc) to be sent to us by the client. If you have a specific deadline in mind, we will take every possible measure to meet it.
- How many pages can I have on my web site?
- From an internet marketing point a view - The more the better! Click here to see our design prices.
- Will I get e-mail with my website?
- Yes, all of our packages include multiple emails, as you may want to create several addresses e.g. sales@your-domain.com, contact@your-domain.com, etc.
- Will my website design be "Search Engine" friendly?
- All our websites are created so that search engines can read and recognize the content, while being compliant with search engine guidelines. This technical advantage gives you a great foundation for optimizing your site.
- Will everyone see my website the same?
- Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing.
- Can my website be viewed on a mobile device?
- While standard Robot Force websites can be accessed on mobile devices, they are not optimized for mobile browsing. Contact our sales team if you need a mobile-optimized version of your website at an additional cost.
- Once my website design is completed, what kind of support do you offer?
- We fully support any website we design and are always available should you encounter any technical problems. If you require any visual enhancements, we offer our design services at an hourly rate.
- How do I promote my website to the potential customers across the globe?
- Linking directly to your customer has never been more important in our ever-growing competitive world, but finding the most effective way to link also requires time, thought and creativity. Our team of skilled SEO experts will help you incorporate a results-driven SEO marketing strategy into your advertising campaign.
- How do I know that my information is secure?
- Robot Force understands your need to protect yourself from identity theft. All our payment pages are secured using industry standard SSL certificates issued by leading companies in this field. We do not store your credit cards numbers. This information is maintained in the safety of our payment gateway provider, Beanstream.com. For more information, see our Privacy Policy.
- Do you offer refunds?
- Yes. Your satisfaction is 100% guaranteed. Customers can cancel projects after the initial layout design, before the website goes live. After a website is live, setup fees are not refundable.
- Do I own my website once it has been published?
- We do not claim ownership of the content you provide us, once we have published your website.
- CanItake my website to another hosting service?
- Upon completion of your one-year free hosting with Robot Host, you are able to move your website to another hosting server. Should you choose to move your hosting elsewhere, we advise that you have your new host contact us as soon as possible for the transfer of your domain, which we undertake to assist with as speedily as possible. Transfer of the actual website is however the client's responsibility.
- WhatifIhavemorequestions?
- Feel free to contact a Robot Force representative today!
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